PRIVACY POLICY

Shukrana Resort & Spa recognizes that your privacy is important and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding your personal information.

We collect information from you in various ways when you use our services, including:

Personal Information

This includes your name, email address, phone number, postal address, date of birth, gender, passport details, payment information, and any other information you voluntarily provide us.

Reservation Information

This includes details about your booking, such as arrival and departure dates, room type, guest names, preferences, and special requests.

Guest Activity Information

This includes information about your use of our facilities and services, such as spa treatments, dining experiences, and participation in activities.

When you access our website or mobile app, we may collect information about your device, such as your IP address, browser type, operating system, and other technical information.

• Process your bookings and reservations.
• Provide you with requested services and amenities.
• Send you important information about your stay, such as confirmation emails and check-in instructions.
• Personalize your experience by remembering your preferences and tailoring our communications to your interests.
• Improve our services and facilities.
• Send you marketing and promotional materials, with your consent.
• Comply with legal and regulatory requirements.

We may share your information with third-party service providers who assist us in providing our services, such as reservation systems, payment processors, and marketing agencies. We will only share your information with these parties as necessary to provide the requested service and in accordance with this Privacy Policy.

We will not sell or rent your personal information to any third parties for their own marketing purposes without your consent.

You have the right to access, modify, or delete your personal information. You can also opt-out of receiving marketing and promotional materials from us.

To exercise your rights, please contact us at 98167-80500, 01975-294777

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

If you have any questions about this Privacy Policy, please contact us at 98167-80500, 01975-294777

This Privacy Policy applies to the Shukrana Resort & Spa website and mobile app. It does not apply to third-party websites or applications that you may access through our website or mobile app. We encourage you to read the privacy policies of these third parties before submitting any information.